At Fresh Casino in India our aim is to make your gaming experience enjoyable and exciting, but we fully support the principle of responsible gambling and believe this form of entertainment should be practiced with moderation and awareness.
We acknowledge the existence of gambling addiction, a disorder characterized by a strong dependence on gambling, difficulty limiting the money or time spent on gambling, and which can cause harmful consequences not only for the player but also for their friends and family.
That is why we offer tools that limit, reduce, or stop our members’ gambling activity at their request. In fact, every player has the option to:
- Choose to suspend gambling for a specified period of time.
- Set a limit on the amount of money that can be deposited on a monthly, weekly, or daily basis.
A request to reduce a deposit limit or to freeze an account will be applied as soon as it is received. However, to increase a deposit limit a 7-day waiting period is required. It is important to note that our staff have no control over these limits, which means they can only be changed or removed by the player.
If in doubt, consider asking yourself the following questions:
- Have I tried to cut down or stop gambling but failed?
- Am I betting increasing amounts of money to achieve the same level of excitement?
- Do I hide from my loved ones the fact that I gamble, or how much time and money I spend on it?
- Has gambling ever jeopardized or broken a relationship with someone close to you?
If you answered Yes to most of these questions, it may be time to consider using our self-limitation tools or seeking help, which is not a sign of weakness but rather a mark of strength and wisdom.
Our team is also available if you would like to discuss gambling-related issues. We will listen without judgment and strive to provide every possible solution and assistance. Feel free to contact us via live chat or by email at [email protected].
